Opening a Business?
Opening Your Doors
Be sure to take the following actions at least 60 days prior to opening your business...
Certificate of Occupancy

A Certificate of Occupancy is required for any business other than a home-based business. Follow these steps to obtain a final Certificate of Occupancy.
  1. Register your business with the Town of Gilbert. This business registration form must accompany the Certificate of Occupancy or Tenant Improvement permit application. The fee is $36. You can obtain this form online at
  2. Apply for a Certificate of Occupancy or Tenant Improvement permit. Apply for a Certificate of Occupancy permit if no improvements are being made or a Tenant Improvement permit if improvements are being made. You can obtain these forms online at
  3. Receive a Certificate of Occupancy Permit or Tenant Improvement permit. This is not your final Certificate of Occupancy. This is the time to prepare for your inspection or begin tenant improvements prior to move-in.
  4. Request an inspection. Schedule an inspection upon receipt of your Certificate of Occupancy permit or as outlined under your Tenant Improvement permit. To schedule an inspection, contact Inspection and Compliance at (480) 503-6487. A final Certificate of Occupancy cannot be issued without an inspection.
  5. Receive a final Certificate of Occupancy. Upon passing inspection, you will receive a final Certificate of Occupancy by mail.
  6. Display the final Certificate of Occupancy. Upon receiving your final Certificate of Occupancy, display it in a conspicuous place within your place of business.
Taxes in Gilbert

How To Obtain A Transaction Privilege (Sales) Tax License:
The Town of Gilbert participates as a Program City with the Arizona Department of Revenue (ADOR). Therefore, you must apply for a license through ADOR. The fee is $14. This application can be obtained online at

How To Pay Gilbert Tax:
Report Gilbert tax on your State form TPT-1. A copy is available online at

Taxes Collected/Paid by Your Business May Include:
Common Mistakes

Avoid these common mistakes to ensure a smooth grand opening or ribbon cutting event...
  • Not registering your business with the Town of Gilbert.
  • Making tenant improvements without a Tenant Improvement permit.
  • Not getting your final Certificate of Occupancy.
  • Displaying a banner without obtaining a permit.
  • Having an A-frame sign that does not meet the Town of Gilbert’s requirements.
  • Using balloons of any kind outside of the business or attached to signs.

Event Checklist
Get the most from your grand opening or ribbon cutting event by following these steps...
  • Select the date and time for your event. The best days and times for such events are Tuesday, Wednesday, or Thursday at Noon or 4:00 p.m. Saturdays may work if it is a community-related event.
  • Send invitations to your guests at least one week prior to your event.
  • Send a press release to local media about your event.
  • Personally invite the members of the Town Council to attend and say a few words.
  • Be sure to have your business’s president/CEO in attendance.
  • Have a guest book for attendees to provide their contact information.
  • Make sure to have enough food and refreshments for your guests.
  • Have door prizes and hold a drawing at your event.
  • Have fun! You want your attendees to remember your event and business.
Additional Tax Information

Arizona Department of Revenue - East Valley Office
275 E. Germann Road
Bldg. 2, Ste. 180
Gilbert, AZ 85297-2917
(480) 545-3500

Provides cashiering services, including TPT payments. Forms and applications available onsite.
Business Links Partners 

Town of Gilbert
Development Services Department
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6700
Gilbert Chamber of Commerce
119 N. Gilbert Rd., Ste. 101
Gilbert, AZ 85234
(480) 892-0056

For permit applications and additional information, contact the Development Services Department at (480) 503-6700 or visit